To scale new heights for your eCommerce business, following are 7 tips to make your customer's post-purchase delivery experience better.
1. Address Post purchase Customer Queries
After the shipping process, sellers tend to take a backseat and overlook customer queries. For ensuring a pleasant post-purchase delivery experience, sellers must respond to all queries of the customers. Queries like cancellation of an order, the exact delivery date, and request for expedited delivery are some important issues on the mind of the customers, and if not addressed lead to a negative customer experience. https://shippigo.com/

India is known for its rich cultural heritage, where buyers have much leeway to experiment with various themes for each holiday. Festivals are one of the few periods in the country when everyone is excited and ready to buy new items.
Nowadays, Indian society is presented with various luxuries and delicacies to buy this festive season. From home décor to fancy jewellery and international chocolates, one can find every product item available on the internet today in India. However, the main attraction for Indian buyers is the festive season sale. As the world's second-largest online population home,
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