If you are unable to access the Orbilogin.com page of your router, please follow these instructions to identify whether the issue is with the router or the WiFi connection: 1. To access the router login page, use a computer or laptop that is connected to the same Orbi router. Before entering in using the default username and password at the default IP address of 192.168.1.1, first conduct a hard reset on the router. Your WiFi connection is the issue if you can reach the router.