It's me, Diya Sen. I work for a company that oversees service centers for several brands. Here in the USA, we provide a wide selection of printer services. There is a different counter for each brand. Along with a counter for Toshiba printers, we also have one for the Toshiba Service Center. To use a printer at this counter, it must be a Toshiba model. To contact us, give us a call or come see us in person.