Originally Published on: Quantzig How we Helped Identify Reasons for Churn Through a Centralized Employee Journey Analysis Platform
Client: A prominent pharmaceutical leader headquartered in the US
Challenges: The client grappled with significant hurdles posed by high employee turnover rates, lacking clear insights into the root causes. A decentralized system hindered the leadership's capacity to effectively tackle churn.
#ChurnInsightUnveiling #EmployeeEngagementBoosting
Solutions: Collaborating closely with the client, Quantzig addressed the challenge of employee churn. We consolidated diverse data sources into a dynamic database, establishing the foundation for a tailored employee journey analysis platform.
The platform delved into metrics such as performance indicators and satisfaction levels across different employee segments, aiding in pinpointing churn triggers within specific departments.
Impact Achieved:
- Achieved a 12% reduction in employee turnover
- Attained a 10% increase in revenue
- Enhanced centralized decision-making processes
Industry Overview: The US pharmaceutical sector, renowned for its emphasis on innovation in research and development, recognizes the critical role of churn analysis in refining marketing strategies and identifying factors contributing to customer churn.
About the Client: A leading pharmaceutical company encountered challenges with high employee turnover rates, adversely affecting its operations. Seeking to understand churn reasons, they aimed to deploy effective retention strategies.
#DataIntegrationInnovation #WorkforceInsightAugmentation
Solutions: Quantzig facilitated the integration of employee data into a centralized database for more robust analysis. Real-time insights empowered the organization to unveil trends and correlations.
A platform was meticulously crafted to compare metrics across various employee segments, uncovering potential drivers of attrition. Its user-friendly design expedited the identification of churn triggers, enabling strategic decision-making.
Conclusion: Leveraging a centralized employee journey analysis platform, the organization successfully addressed churn challenges, bolstering retention strategies and enhancing organizational productivity.
