QuickBooks software uses Microsoft Outlook to send emails. Once the users have integrated QuickBooks with Microsoft Outlook, they can effectively share their business financial information, such as tax forms, business financial documents, and invoices, with the customers/vendors. However, users began confronting the technical glitch, “QuickBooks outlook is not responding,” due to Windows misconfiguration or interoperability issues. So, if your QuickBooks application freezes while sending emails via Outlook, then read this blog completely.
Are you unable to share information because Intuit QuickBooks Outlook is not responding? No worries. Just dial 1-844-266-9345 to talk directly to the experts.
Prominent Causes of QuickBooks Outlook is not Responding Issue
Ranging from misconfigured Windows to the outdated application, there are numerous reasons which triggers the QuickBooks sending email through Outlook Outlook is not responding issue. Let us explore the different root causes of this error.
You are trying to access the damaged QuickBooks file in Outlook.
You are sharing the too large data files through Outlook.
You have set the incorrect email preferences in QuickBooks.
The MAPI32.dll (email configuration file) file is damaged.
Either the QuickBooks or the Outlook is not installed properly on your system.
There is a compatibility issue between the QuickBooks and Outlook.
Feasible Solutions to Fix QuickBooks Outlook is not Responding Error
Sharing the financial information with the vendors, customers is crucial. Follow the below mentioned steps to troubleshoot the error on your own.
Solution 1: Verify and Set the Email Preferences
The steps that need to be followed to resolve the QuickBooks sending email through Outlook Outlook is not responding issue are:
Log into your QuickBooks with your credentials and click on the edit button.
Now, choose preferences and then pick the Send Forms option.
Ahead, click on the “My Preference” Tab, choose the “Send Email” option, and press the OK button.
Again, click on the edit button and choose the Preferences tab.
Then, choose the QuickBooks email option and press the OK button.
Further, pick Outlook and press the OK button.
Solution 2: Fix the Corrupted MAPI32.dll file
The MAP32.dll file is important for integrating Outlook with QuickBooks. A damaged or corrupted MAP32.dll file results in an Outlook is not responding QuickBooks error. Follow the below-cited steps to fix the error.
Close all the current ongoing tasks and navigate to the C:\ Windows\ System32 folder.
In the folder, find the FIXMAPI.dll file and double-click on it.
The tool will automatically repair the MAPI32.dll file.
Restart the system and open QuickBooks to send the email via Outlook.
Solution 3: Run QuickBooks as an Admin
If you are running the QuickBooks application without the admin rights and tries to send the email via Outlook, then you will definitely face the Intuit QuickBooks Outlook is not responding error. Take the guidance from the below-cited steps to resolve the issue.
To begin with, right-click on the QuickBooks desktop icon and choose the Properties option.
In the properties Window, navigate to the Properties tab, and tick mark “Run this Program as an Administrator.”
Now, press the OK button to make the applied changes.
Final Thoughts
QuickBooks allows its users to send important information via email. However, due to certain factors, you might face the QuickBooks Outlook not responding issue. Hopefully, this blog will help you resolve the QuickBooks Outlook issue that is not responding. You can get in touch with our experts immediately if the issue persists or if you need the guidance of an expert.