ISO 9001 Certification in Bangalore as shipping organizations become more and more competitive, companies need to find ways to operate more effectively in order to survive in the market, grow and evolve. In addition, shipping is a business activity that requires high efficiency, so it must follow certain organizational criteria, regulate their activities and establish performance mechanisms. In this article, I will analyze how implementing ISO 9001 in shipping organizations helps to achieve those objectives.
What activities involve shipping companies?
ISO 9001 Certification Services in Bangalore in the last several years shipping companies have developed many important solutions to different types of supply chains. Transportation and shipping are no longer the only activities performed, as shipping companies provide digitalized warehousing management, coordination of inbound and outbound processes, and order realization.
All activities offered by shipping companies and their related processes must be considered within the scope of the quality management system. This means that each activity will need to comply with ISO 9001 requirements in case these companies want to implement or certify a quality management system.
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Safety versus quality for shipping procedures:
We all agree that quality in shipping companies is definitely a major factor to consider. Sometimes, however it can be in conflict with another relevant element in shipping: safety. For instance, many consumers demand fast delivery of their products which could imply that safety risks could occur because safety practices often limit the speed of the processes. Learn more about addressing risks in the article How to address risks and opportunities in ISO 9001.
How is service provision managed in shipping companies?
ISO 9001 consulting services in Bangalore The organization can improve the success of a shipping business by controlling the provision of services offered. The key to getting customers to trust that their order or request is going to be processed correctly is to show them that, effective controls exist. But how can you prove that these controls are planned and applied efficiently? ISO 9001 proposes various tools to maintain the production or provision of a service under control:
In relation to the internal functioning of the organization, what does the organization seek by implementing the above tools? On the one hand, an organization may want to improve effectiveness of business functions. For example, more successful deliveries with reduced customer complaints within a specific period. On the other hand, a business may want to improve efficiency, by optimizing resources and business activities to increase revenue and profits for the organization.
How to make shipping procedures more efficient with ISO 9001:
Monitoring and measurement
In a shipping organization there are many phases and points at which you can overlook an error, mismanagement or transportation planning. It is therefore necessary to establish a set of guidelines when collecting, classifying, preparing, transferring and delivering goods. The inspection process can be considered the last resort of a QMS, and can result in the reduction of the chances of something going wrong.
ISO 9001: An opportunity to face shipping challenges
ISO 9001 implementation in BangaloreThe main sources of challenges in shipping come from cost pressure, and new regulatory requirements. Facing business challenges imposes the need for applying “best practices” in shipping companies. These practices include the application of approaches, procedures, processes, business models, techniques and tools. This is achieved through the implementation of ISO 9001, allowing shipping business to increase their quality and safety, and bringing them to a more competitive level in the marketplace[email protected].